ck107's Privacy Policy
Your personal information is completely safe at ck107. This policy describes in detail how we collect, process, and protect your data.
Introduction
ck107 ("we", "us", or "platform") is a trusted online casino and sports betting platform in Bangladesh. When you use our website ck107.cam, register an account, or use any of our services, you voluntarily share certain personal information with us.
This Privacy Policy ("Policy") describes what information ck107 collects, how it is used, under what circumstances it may be shared with third parties, and what rights you have. By continuing to use our platform, you consent to the terms of this Policy.
If this Policy changes, we will notify you via your registered email or through a notice on the website. Please check this page regularly.
What Information We Collect
ck107 may collect your information in various ways. The different categories are listed below:
A. Registration and Identity Information
- Full name and date of birth (for age verification)
- Valid email address
- Mobile number
- Password (stored in encrypted form)
- Preferred currency and language
B. Financial Transaction Information
- Payment method type (bKash, Nagad, Rocket, bank transfer)
- Transaction amount, date, and time
- Deposit and withdrawal history
- Documents required for identity verification (KYC process)
C. Technical and Usage Information
- IP address and device identifier
- Browser type and version
- Operating system
- Cookies and session data
- Page visits, clicks, and session duration
- Referral source (how you arrived at our site)
D. Communication Information
- Content of live chat and email messages
- Support ticket details
- Feedback and complaints you have submitted
How We Use Your Information
ck107 uses collected information only for specific and legitimate purposes. The main reasons for our use of information are described below:
Account management and verification: We use your registration information to confirm your identity, keep your account secure, and comply with the age limit of 21 years.
Transaction processing: Financial information is used to complete deposits and withdrawals, maintain financial records, and prevent fraud.
Customer support: Our 24/7 support team uses your contact information to respond to your questions, complaints, and requests.
Security and compliance: Technical information is used to comply with anti-money laundering (AML) guidelines, detect unusual account activity, and prevent cyber threats.
Service improvement: Usage information is used to analyze the user experience and improve the functionality and design of our platform.
Communication and notifications: To send important account updates, security alerts, and relevant offer information.
We never sell your information or commercially transfer it to unauthorized third parties.
Cookies and Similar Technologies
ck107 uses cookies and similar technologies to improve your browsing experience. A cookie is a small text file stored on your device.
Types of Cookies We Use
- Essential cookies: Essential for login sessions, security tokens, and core site functionality.
- Functionality cookies: Used to remember your preferred language, currency, and other settings.
- Analytics cookies: Used to analyze site usage and improve services.
- Security cookies: Used to detect fraudulent activity and bots.
Managing Cookies
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may prevent you from using some features of the platform.
Sharing Information with Third Parties
ck107 may share information with third parties only in specific circumstances and under strict confidentiality agreements. We never sell your information.
Circumstances for Sharing Information
- Payment processing partners: Necessary information is shared with bKash, Nagad, Rocket, and banking service providers to complete deposits and withdrawals.
- Identity verification services (KYC): Information may be shared with approved KYC service providers for age verification and prevention of financial irregularities.
- IT and cloud services: Secure server and cloud service providers may have limited access to information for platform operations.
- Legal authorities: We may be required to provide information to relevant authorities as part of a court order or legitimate legal process.
- Responsible gambling organizations: Limited information may be shared with organizations that manage self-exclusion lists to identify and support problem gamblers.
Before sharing information with any third party, we ensure they maintain equivalent privacy standards and are bound by strict data protection agreements with us.
Data Security Measures
The security of your information is our highest priority. ck107 applies multiple industry-standard security measures to keep your personal and financial information safe.
SSL/TLS Encryption
All data transfers are protected by 256-bit SSL encryption, which prevents third-party access.
Password Hashing
Your password is never stored directly — strong cryptographic hashing algorithms are used.
Firewall and DDoS Protection
Our servers are protected by advanced firewalls and DDoS mitigation systems.
Access Control
Only authorized staff can access your information, and all access is recorded in audit logs.
While we ensure the highest security measures, no data transmission over the internet is 100% secure. However, we continuously work to minimize every possible risk.
Data Retention Period
ck107 retains your information only for as long as necessary and legally required.
- Active account: All information is retained while your account remains active.
- After account closure: Financial records and identity verification documents are generally retained for up to 5 years for legal compliance.
- Marketing data: Deleted as soon as possible after you withdraw your consent.
- Cookie data: Session cookies are deleted when the browser is closed; persistent cookies expire at the end of their set period.
Once the data retention period ends, information is securely deleted or anonymised.
Your Rights
ck107 respects your data protection rights. Your main rights are described below:
1. Right of Access
You may ask us at any time what information we hold about you and how it is being used.
2. Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. This can be done through account settings or via the support team.
3. Right to Erasure
Under certain conditions, you may request that your personal information be deleted. However, we are required to retain financial transaction records or information necessary to fulfill legal obligations for a set period.
4. Right to Object to Processing
You may object to the processing of your information for specific purposes (such as marketing communications).
5. Right to Data Portability
You may request your data in a standard, machine-readable format.
To exercise any of the above rights, contact us at: [email protected]
Protection of Minors' Information
ck107 is an adults-only platform. This service is strictly for users aged 21 and above.
We do not knowingly collect personal information from any minor (under 21). Age verification is a mandatory step in the registration process. If we become aware that a minor's information exists in an account, that account will be immediately suspended and the relevant information will be securely deleted.
Parents and guardians are advised to monitor their children's online activity and use parental control software where needed.
Changes to the Privacy Policy
ck107 reserves the right to amend and update this Privacy Policy from time to time. If changes are made:
- The updated date on this page will be changed.
- For significant changes, a notification will be sent to your registered email.
- A notice may be displayed on the site's homepage.
If you continue to use the platform after changes are made, you will be considered to have consented to the new policy. We therefore recommend that you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please do not hesitate to contact our support team.
Direct support in Bengali is available 24 hours a day, 7 days a week.
[email protected] — for any privacy-related requests.
We generally try to respond to user requests in a timely manner. Your privacy and data protection are very important to us — we are always here for you.
For more details, please also read our Terms and Conditions and Responsible Gaming pages.